Copper Status

All Systems Operational

Rest API & Web Application Operational

Developer API Operational

Reporting Analytics Operational

Search Index Operational

Integrations Operational

Google Sync Operational

Custom Reports Builder Operational

CRM for Gmail Chrome Extension Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled System Maintenance Jan 20, 17:00-18:00 PST

We will be undergoing scheduled maintenance at this time, which could include a short interruption of service. We're taking all necessary steps to minimize the inconvenience.
Posted on Jan 17, 11:25 PST

Past Incidents

Jan 19, 2020

No incidents reported today.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Database Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 17:13 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:01 PST

Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 16, 05:29 PST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

Copper Outage

Resolved - All systems are restored and functional.

The root cause was identified with a third-party security software update that was not compatible with our infrastructure and has been restored to it's original version.
Jan 13, 19:45 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 19:34 PST

Investigating - Copper is currently unavailable. We are investigating.
Jan 13, 18:44 PST

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

Database maintenance

Completed - The scheduled maintenance has been completed.
Jan 6, 17:16 PST

Verifying - Verification is currently underway for the maintenance items.
Jan 6, 17:04 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 PST

Scheduled - We will be undergoing maintenance during this time. A short interruption of service is possible.
Jan 6, 12:49 PST

Jan 5, 2020

No incidents reported.