Copper Status

All Systems Operational

Rest API & Web Application Operational

Developer API Operational

Reporting Analytics Operational

Search Index Operational

Integrations Operational

Google Sync Operational

Custom Reports Builder Operational

CRM for Gmail Chrome Extension Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled System Maintenance Jul 19, 07:00-08:00 PDT

Update - UPDATE: Please note that we have moved our Scheduled System Maintenance window to Sunday July 19, 2020 from 7:00 AM PST to 8:00 AM PST.
Jul 10, 15:19 PDT

Scheduled - We will be performing scheduled system maintenance during a one hour window on Sunday July 19, 2020 from 7:00 AM PST to 8:00 AM PST.

During this time, the application and all systems are expected to be available, with a low probability of downtime. We will monitor this maintenance closely and provide additional updates.
Jul 9, 15:41 PDT

Past Incidents

Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

API Service Disruption

Postmortem - Read details
Jul 6, 16:47 PDT

Resolved - The incident has been resolved. We’re sorry for this inconvenience. We will provide more information on the root cause of this incident as soon as possible.
Jul 6, 15:32 PDT

Identified - We’ve learned that one of our partners rolled out code changes that impacted the Gmail API. This also impacted Copper’s API. We have confirmed this will be fixed within the next several hours.

The next update will be provided once service is restored. Thank you for your continued patience.
Jul 6, 13:52 PDT

Investigating - We’re currently experiencing a service disruption with our API. Our team is working to identify the root cause and implement a solution. All users may be affected.

The next update will be provided within 60 minutes. Thank you for your patience as we work to fix this issue as quickly as possible.
Jul 6, 12:44 PDT

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.