All Systems Operational
Rest API & Web Application Operational
Developer API Operational
Reporting Analytics Operational
Search Index Operational
Integrations Operational
Google Sync Operational
Custom Reports Builder Operational
CRM for Gmail Chrome Extension ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled System Maintenance Jul 19, 07:00-08:00 PDT
Update - UPDATE: Please note that we have moved our Scheduled System Maintenance window to Sunday July 19, 2020 from 7:00 AM PST to 8:00 AM PST.
Jul 10, 15:19 PDT
Scheduled - We will be performing scheduled system maintenance during a one hour window on Sunday July 19, 2020 from 7:00 AM PST to 8:00 AM PST.

During this time, the application and all systems are expected to be available, with a low probability of downtime. We will monitor this maintenance closely and provide additional updates.
Jul 9, 15:41 PDT
Past Incidents
Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020
Postmortem - Read details
Jul 6, 16:47 PDT
Resolved - The incident has been resolved. We’re sorry for this inconvenience. We will provide more information on the root cause of this incident as soon as possible.
Jul 6, 15:32 PDT
Identified - We’ve learned that one of our partners rolled out code changes that impacted the Gmail API. This also impacted Copper’s API. We have confirmed this will be fixed within the next several hours.

The next update will be provided once service is restored. Thank you for your continued patience.
Jul 6, 13:52 PDT
Investigating - We’re currently experiencing a service disruption with our API. Our team is working to identify the root cause and implement a solution. All users may be affected.

The next update will be provided within 60 minutes. Thank you for your patience as we work to fix this issue as quickly as possible.
Jul 6, 12:44 PDT
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.