Copper Status

All Systems Operational

Google Sync Operational

CRM for Gmail Chrome Extension Operational

Email Sequences Operational

Mobile Applications Operational

Reportings Operational

Custom Reports Builder Operational

Search Index Operational

Integrations Operational

Developer API Operational

Rest API & Web Application Operational

Help Center Operational

Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

Shortened timeout for Copper Developer API requests

Resolved - We have been monitoring the impact of the 10 second timeout on API requests and it working as expected.
Sep 24, 07:43 PDT

Monitoring - While all systems are operational, we have shortened Developer API request timeout to 10 seconds to mitigate performance issues with large bursts of requests. This may result in more frequent HTTP 409 responses from the API. We will be monitoring the responses closely throughout the day.
Sep 23, 08:56 PDT

Sep 23, 2021

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Intermittent Slowness in Web Application

Resolved - This incident has been resolved.
Sep 14, 13:18 PDT

Monitoring - Our engineers have resolved the intermittent slowness and 502 error issues in the Copper web application. Some customers may experience brief delays in email syncing and workflow automation for the next several hours.
Sep 14, 11:44 PDT

Investigating - We are aware of an intermittent issue causing slowness and 502 errors for some users in the Copper web application. Our engineering team had identified the cause of the issue and is working to resolve ASAP.
Sep 14, 08:17 PDT

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.