Issues with third-party service

Incident Report for Copper

Resolved

This incident has been resolved.

Posted Apr 25, 2019 - 19:28 PDT

Monitoring

Issue has been resolved, and we are actively monitoring

Posted Apr 25, 2019 - 18:54 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 25, 2019 - 18:52 PDT

Update

Our third-party service provider is actively working on resolving the issue.

Posted Apr 25, 2019 - 18:52 PDT

Investigating

We have identified the issue, and have submitted an emergency ticket to the provider

Posted Apr 25, 2019 - 18:30 PDT

This incident affected: Rest API & Web Application.