Service Interruption

Incident Report for Copper

Resolved

This incident has been resolved.

Posted Jun 02, 2019 - 16:09 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2019 - 15:37 PDT

Update

Copper Operations is continually monitoring the the status of the third-party. There hasn't been a defined estimated time of restoration by the service provider at this time.

Posted Jun 02, 2019 - 13:40 PDT

Identified

A third-party service provider is experiencing a network outage over multiple geographical regions. They are currently working to resolve this and have a direct communication line with Copper's Operations team for updates on an estimate time to resolve.

Posted Jun 02, 2019 - 12:23 PDT

Investigating

We are currently investigating this issue.

Posted Jun 02, 2019 - 12:00 PDT

This incident affected: Rest API & Web Application.