High Web Latency

Incident Report for Copper

Resolved

This incident has been resolved.

Posted Oct 24, 2023 - 10:21 PDT

Monitoring

A fix has implemented and we are monitoring the situation

Posted Oct 23, 2023 - 20:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 23, 2023 - 12:45 PDT

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 11:19 PDT

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 08:23 PDT

Investigating

We’re currently experiencing a higher web latency at the moment. Our team is working to identify the root cause and implement a solution.
Thank you for your patience as we work to fix this issue as quickly as possible.

Posted Oct 23, 2023 - 08:20 PDT

This incident affected: Mobile Applications, Search Index, Rest API & Web Application, and Workflow Automation.