Elevated error rates

Incident Report for Copper

Resolved

There was a transient HTTP error causing limited impact to several customers. We have remediated the situation and the application is now working normally.

Posted Feb 18, 2019 - 07:48 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2019 - 07:38 PST

Update

We are continuing to investigate this issue.

Posted Feb 18, 2019 - 07:30 PST

Investigating

Copper Operations is investigating elevated error rates on the Copper API.

Posted Feb 18, 2019 - 07:10 PST

This incident affected: Rest API & Web Application.