Intermittent Connectivity Issue

Incident Report for Copper

Resolved

This incident has been resolved.

Posted Oct 24, 2024 - 15:00 PDT

Monitoring

It appears that AWS has fixed the issue. We are monitoring our systems.

Posted Oct 24, 2024 - 14:10 PDT

Investigating

Some customers might be experiencing connectivity issues Since 1 p.m PT. It appears to be due to AWS having a global issue.

Posted Oct 24, 2024 - 13:16 PDT

This incident affected: Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications, Reporting, Custom Reports Builder, Search Index, Integrations, Developer API, Rest API & Web Application, Help Center, Community, Workflow Automation, Forms Builder, Forms Submission, and Tracked Links in Emails.