Copper App not reachable for some customers

Incident Report for Copper

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 06:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2025 - 11:28 PDT

Update

We are continuing to investigate this issue.
Posted Oct 28, 2025 - 11:16 PDT

Investigating

We are currently investigating this issue.
Posted Oct 28, 2025 - 11:15 PDT
This incident affected: Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications, Reporting, Custom Reports Builder, Search Index, Integrations, Developer API, Rest API & Web Application, Help Center, Community, Workflow Automation, Forms Builder, Forms Submission, and Tracked Links in Emails.