Partial Outage

Incident Report for Copper

Resolved

The vendor service has returned to nominal levels. We are monitoring closely.

Posted Oct 28, 2019 - 10:39 PDT

Monitoring

The vendor service has returned to nominal levels. We are monitoring closely.

Posted Oct 28, 2019 - 10:09 PDT

Identified

We have traced the problem to service degradation from a vendor. We are taking steps to mitigate the impact while the vendor works to resolve the issue.

Posted Oct 28, 2019 - 09:45 PDT

Investigating

We are currently investigating this issue.

Posted Oct 28, 2019 - 09:34 PDT

This incident affected: Google Sync, CRM for Gmail Chrome Extension, Reporting, Custom Reports Builder, Search Index, Integrations, Developer API, and Rest API & Web Application.